One Click Phone Calls with the 3CX Windows and Mac Softphone
3CX Phone System integrates powerful clients for Mac and Windows, allowing you to easily manage your phone calls, whether in the office using CTI and your deskphone, or on the road using the inbuilt softphone. Unlike other PBXs, no additional license fees are charged – and because 3CXPhone is fully integrated its easy to deploy and manage for the administrator, and easy to use for the employees.
Manage your Calls on your IP Phone from Your Desktop
3CX Phone System includes a CTI mode that allows you to control your deskphone with a few mouse clicks rather than having to learn a cumbersome cryptic interface. Launch calls on your deskphone without typing the number or transfer a call with a few mouse clicks.
Launch calls on your IP Phone from your desktop.
Transfer calls without having to learn cryptic function keys.
Operator panel / switchboard.
See Presence of Colleagues
The ability to view the status of other colleagues (“Presence”) is a great time saver avoiding unnecessary call transfers or voice mail tags and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.
Eliminate expensive voice mail tags.
Avoid unnecessary call transfers that irritate customers.
Visible from all 3CX Phone Clients: Mac, Windows, iOS and Android.
Instant Messaging / Text chat
Allow employees to communicate together via text chat, without the need to rely on third party internet messaging systems. 3CX users can send and receive text messages via the 3CX Windows, Mac, iPhone and Android clients from anywhere.
No need for third party messaging systems
Send text messages, links and more at no additional cost
Available on Mac, Windows, iOS and Android
Unparalleled Mobility with 3CX’s Leading Android and iOS VoIP Clients
3CX Phone System includes VoIP clients for Android and iOS which allow you to take your office extension with you anywhere. Answer calls via the office phone extension and transfer to colleagues without asking customers to call another number. Slash your companies mobile phone costs, increase productivity and make sure you never miss a call again!
Acclaimed Android and iOS VoIP Clients
3CX features native Android and iOS VoIP clients that are continuously updated and tested and set the standard for mobile phone VoIP clients. With an inbuilt tunnel to avoid remote firewall issues, calling from over 3G or from any Wifi hotspot is extremely reliable. 3CX Android and iOS clients fully support PUSH, allowing the phone to be on standby and save battery life.
Most advanced and reliable Android & iOS VoIP clients on the market
No additional licensing costs for softphones
“PUSH” notifications save mobile battery life
Inbuilt SIP tunnel/proxy resolves any remote firewall issues.
Easy to Configure and Manage
The 3CXPhone clients for Android and iOS utilise VoIP and are easy to setup and manage. The clients can be automatically provisioned from the 3CX Management Console, reducing help desk calls. Because of the inbuilt tunnel, the 3CXPhone clients work seamlessly across all firewalls, making them even more reliable. * Software licenses are easy to remove from PC’s and mobile devices as needed.
Use Inbuilt Softphone to Make and Receive Calls
3CX Phone System includes an inbuilt softphone for Windows and Mac that allows you to make and receive calls via the office phone system from your computer, even whilst out of the office. Using a headset you can even use 3CXPhone as a full deskphone replacement.
Headset provides ergonomic alternative to deskphone.
No additional softphone licensing fees.
Work seamlessly as if you were in the office and save on call costs.
Deliver Faxes & Voicemail to Inbox
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise voicemails are converted to sound files and forwarded via e-mail.
Forward voicemails to inbox.
Listen to voicemails without calling in.
Faxes are received as PDF files in your email.
Integrates with Office 365, Google, Outlook & Others!
Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.
Use Office 365, Google contacts or Internal Phonebook.
Launch calls from your CRM.
Converts cryptical Caller ID to a customer name.
Detailed reports on customer and agent activities, no manual call logging.