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Security Alert: Spam/Malware email 4.11.15


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Black Knight IT – Security Alert

Beware of Spam/Malware email:

If you not expecting it-DON’T OPEN IT!


Over the past few days a number of Black Knight clients have recieved reports of getting a virus via email – including Malware, Trojan’s and CryptoLocker (file encrypting ransomware). It may seem to be a company scanner, or a random person asking for payment infomation or trying to pay you… The scams are diverse and are constantly evolving – and making it very hard to keep up.

Don’t open emails or attachments, or click links in emails, if you don’t know the sender and are not expecting the email. This includes emails that have been forwarded to you.

This ransomware is particularly nasty because infected users are in danger of losing their personal files forever… To get their data back, infected users are held to ransom: and instructed to pay $300 USD to receive a private key. Infected users also have a time limit to send the payment. If this time elapses, the private key is destroyed, and your files may be lost forever.

Be VERY aware of what you click!

Especially when decryption of encrypted files is impossible: which in the case of CryptoLocker it may be, prevention is of the utmost importance.

  • Be wary of what you click: do not fall for the scam. Only open links in emails from a safe sender, ensure you do not fall for pop-up ads.
  • Ensure you have preformed an online and offline backup of all your important files.
  • Users have a reduced risk of falling victim to either CryptoLocker or the malware downloader from the initial email campaign if they keep their Security and Firewall settings updated and monitored…


If in doubt, give us a call.

A false alarm is much better than a
massive IT disaster leading to data loss…

Phone: (07) 3806 6717

For more information please contact the Black Knight IT Helpdesk

Other methods of logging tickets still are available- including our web portal (here) phone support line (07) 3806 6717, or by emailing the helpdesk directly at helpdesk@blackknight.net.au.

Phone: (07) 3806 6717 | Web: www.blackknight.net.au | Email: helpdesk@blackknight.net.au

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